Can anyone tell me how to contact someone at Cute Emb, Adorable Applique and Cute Alphabets? I submitted a ticket over a month ago and have gotten no response. I tried again today to submit a ticket and I keep getting a screen with lots of red computer gibberish saying user error??? I was a member previously--jstitch. My ISP changed, and on a couple of these sites I didn't update my email. :( Then a month or so ago I had a computer crash and I lost all of my passwords. So I can't request a new password. I have re-registered, but I can't access any designs I purchased in the past. I didn't download them then, because I had just planned that they would be in my order history for download.