by minirose 13 Jul 2015

Hi Cuties, I have a trouble downloading free bies from Cute Embroidery end sister sites. When i try to download them, I see a very very long file's name, not as usual, si it is impossible to download them. May be my e.mail address has been attacked but I dont't solve this problem . Please, help me! Thank you in advance. Minirose

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by rescuer Moderator 13 Jul 2015

I downloaded one just now. It had the website name and about 14 numbers after that. If you are getting something else -- please have your computer checked for viruses and malware. You could get a virus from an email or some websites. This website is safe.
If your computer is infected, with a virus or malware, it might be hard to take care of that on your own.

2 comments
minirose by minirose 14 Jul 2015

Thank you very much for helping me. I'll call the tecnician and hope to solve this bad problem.

rescuer by rescuer 14 Jul 2015

I do hope you have backed up all your embroidery files as some technicians will take the easy way out and wipe/reload the drive.
Good luck!

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