Perhaps your machine may have to much on its internal memory to be able to get the complete design downloaded. Not sure if this will help, but when I have too many designs on the USB that I use to transfer my designs to my machine, the machine can't read the complete design. If I delete some designs from the USB it will then read it correctly.
I have a Bernina 440QE which is similar to yours. I haven't had the problem that you are describing, however I have had my computer pause for too long when sending the design to the machine. I have to shut down my computer for a couple of minutes, then send the design and it works fine from there. I'm sure you have probably tried that. Have you also made sure that the cord from computer to machine is not coming loose from either end?
Yes when transferring design it takes few seconds. Sometimes it used to get hanged at that juncture before but not after the board changed.
Laptop too I got fully installed right from operating system level.
Dealer has changed all the cords also. Also I take care that cord is not getting disturbed.
Anyway thank you very much. Hugs
Hi Zinobia...here is the link to the home site for Bernina in Switzerland...hope it helps...
https://www.bernina.com/de-CH/Hom...
There is a Contact Me tab so you can send them an e-mail...keep us posted....
Zinobia I don't have a Bernina so cannot answer your question. There are many here that do have BERNINA's so hope they can help. I'm wondering if the problem couldn't be in your cp instead of the machine though/Lillian