Hi, my name is Linda Koorzen and I live in South

Welcome to Cute. Hope the advice already given helps.

hi there i had the same problem and i have bought an old computer of somebody else with windows 6 and have my magic box installed on that and only use that now for my magic box could not find another salution because apparently there are no instructions to install the magic box after windows 6 good luck a lot of frustration

1 comment

by ansienaude 22 Aug 2015

hi linda sorry wrong info must be windows EXP checked my old computer also have Deco 330

Hello Linda,hope some of the other Cuties have been able to help. I want to welcome you to cute and tell you we are glad to have you with us/Lillian

Hi Linda. Welcome to Cute. About 3 years ago I had the same sort of problem. I had the same machine as you but instead of my computer dying, my machine died. It ended up with me having to buy a new embroidery machine which was not compatible with my Magic Box. I sold my Magic Box and all my cards on EBay. I am sorry to say that I think any other version of Windows will not work with the Magic Box and I would also suggest trying to get a second hand lap top that has windows XP. Good luck and keep us in touch. Sarah (Knysna)

The Ultimate Box works with Win7, but I don't know about Win8. I keep two of my old computers to use for my embroidery because of these problems. I'd sure try to locate an old laptop to just do embroidery on.

Hi Linda...big welcome to Cute...I see you have some answers...I hope they are of help to you...

I am sort of in your shoes--I have a MB, and windows 10...but I have old computers with XP. However, the best advice I can give you is to buy PE Design Basic software by Brother--it should cost under $100 usd on ebay. It will read/write your designs from computer to card and then you take to machine. I'm sure it will work on Win 8, because I've installed it on my computer with 10. Do not use the install disk--go to Brother site>Downsoads-and follow the instructions. OESD stopped support for the Magic Box a few yrs ago, so I don't think you will be able to update the driver.

Welcome to cute hope you have received some helpful tips..

Contact Bernina Head Office in Jhb and speak to either Alta or Linda and they will be able to advise you!

I have pe des,6 it also is not compatable with win8, I have a virtual program installed. '' Oracle VM virtual 'a repairer installed it for me...wendy then I have XP on the vm.prog. which is totally seprate from win 8 ...wendy

Had problems when I got Windows 7. Try opening your designs with Bernina.exe.

Do you have embroidery software to download to your computer? Can you transfer designs from your computer to your machine using a cable or an USB stick? What is the make of your machine? Is it a Bernina? If all else fails , contact your dealer and ask for help. Kay

look for an old second hand laptop with xp or perhaps try windows7. I face similar issues when my computer fizzes, and dread the day!!!!

1 comment

by katydid 19 Aug 2015

I have windows 7 and Magic Box will not work with it. I have some old cards and was going to transfer via magic box to my computer , but was disappointed.

Is there a way to contact the Magic Box Company or Distributor and see if there is any way to update it. I'm sure you will not be the only one with this problem esp as they are already pushing us to update to Windows 10. Good luck.

1 comment

by mranderson 19 Aug 2015

They will have to do a LOT of pushing for me to go to Windows 10. Only went to Windows 8.1 because I had to get a new computer and that is what it came with. As for the Magic Box I have no idea. Hugs Marg

Hi Linda, Welcome to Cute! Your message got cut short, so really don't know what kind of advice you need, I'm sure someone will help when you post more. You can add to your post by clicking COMMENT, it will have a drop down for you, then click on EDIT your post.