by darlin789 21 Aug 2015

I paid for a subscription can anyone tell me how to download without being charged? I have tried to download and it keeps trying to charge me.

Thanks Brenda

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by rescuer Moderator 23 Aug 2015

Please let us know that this worked for you or if you need more help -- just ask here

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by graceandham 21 Aug 2015

Welcome to Cute, Brenda. You are going to have a LOT of pretty when you finish all that downloading. Just a little hint from my mistake - if you are even starting to think about changing brands or adding a different brand machine, go ahead and download both formats while doing the one! Also, on the boxed sets, you get the JPEG, which is a nice way to keep up with the thread colors.

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by sandralane 21 Aug 2015

Welcome to the cute family, here you will find all the help you need.There are some very talented people always willing to help and go that extra mile for you. See your question has been answered, have fun in downloading some wonderful designs, and we would love to see some projects from you in the future. Sadra

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by lbrow 21 Aug 2015

Brenda, welcome to the wonderful world of Cute. We are proud to have you with us and I think your question has been answered by now. Bet you are deep into down loading all these marvelous designs Ms Veronica has on the site.

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by crafter2243 Moderator 21 Aug 2015

Welcome to Cute. Enjoy your membership.It is such a good deal..

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by dragonflyer 21 Aug 2015

Hi Brenda...big Welcome to Cute! I see that your question has been answered...

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by jrob Moderator 21 Aug 2015

Brenda, let me officially welcome you, too! I'm glad you are here. When you get the chance, click on the yellow/orange Q&A along the top line and read the tutorials there. It will make your stay and participation much easier, because most all questions are answered therein.

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by rescuer Moderator 21 Aug 2015

Welcome to Cute!
See the link for more help

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