Thanks for letting us know. I was able to download the .jef version from Your Acount, View Your Orders etc
Hi, sorry, still unable to download.... Thanks. Anneliese
I downloaded every format there is.with no problem. If you bought it you have to find it in your download center and it will work now. Please let us know if you succeeded.
Just to make sure we ar talking about the same file. It is the little mouse with the green spool of thread.