by AuntAnnie 31 Dec 2015

Second day of having problems checking out at Cooly Embroidery Designs. After logging in and beginning the check-out process, I receive the following error message at Step 5: Payment Method that reads "Fatal error: Class 'Registry' not found in /home/coolyemb/public_html/index.php on line 35." I sent a message to Customer Service but have yet to receive a reply. Is anyone else having problems?

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by manami 01 Jan 2016

Dear AuntAnnie,
Sorry I was in hospital. Please clear your browser cache and try again.
Hugs,
Yoriko

1 comment
AuntAnnie by AuntAnnie 02 Jan 2016

Prayers for you, Yoriko!

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by pacmp 01 Jan 2016

I also received that message but only if I tried to add the item straight to my cart. If I click to go to the items individual page I can then add it to the cart without any issues. Hope it works for others also. Happy Stitching, Pam

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by 02kar Moderator 01 Jan 2016

I haven't been on yet. I know she was running out of space on My Garden so now has the 2 sites. Be patient, it is a new site and having growing pains, I'm sure it will be straightened out soon.

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by graceandham 31 Dec 2015

Have had problems 2 or 3 days now. Just empty your cart and start over - the worst case, it took me three tries, Somehow, it is skipping a step (screen) in the checkout process and doesn't know how to back up.

1 comment
AuntAnnie by AuntAnnie 01 Jan 2016

Tried that... Keeping my fingers crossed.

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by bevintex 31 Dec 2015

I'm wondering why 2 sites? Is there something on the cooly emb site that isn't on the other? To me it is confusing

4 comments
sewist1 by sewist1 31 Dec 2015

I was wondering the same thing.

pldc by pldc 31 Dec 2015

me too & many designs look like the same, I wonder if they are or I am getting confused? I think maybe there are more ith on the new site then the old site but am not sure about this either?

graceandham by graceandham 31 Dec 2015

She said she borrowed 1,000 designs from MyGardenED to get Cooly going. I'm thinking two sites - more exposure - room for more digitizers...

manami by manami 01 Jan 2016

Dear Bev,
My server was trying to have mygardened.com upgraded for bigger storage for 100 dollars per month, I pay 80 dollars per month. It was cheaper I open another website. I'm sorry for the inconvenience. Hugs, Yoriko

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