I made a purchase yesterday from gorgeous stitches and am still waiting for the download link. i have emailed admin but still waiting for a response. I have never purchased from them before so is this normal for this site? My order still comes up as processing with payment as being received.

Hmmm, I have not purchased for a bit of time, but have made several purchases from them over the years...as I recall I received a message on the purchase screen that said something like...do not close this link before you download...scroll down for your download link...I always downloaded at the same time I made the purchase before I left the payment area...If you haven't heard back in 24 hours, I would e-mail them again...or if you paid by PayPal (which I do) open a grievance with PayPal and they will contact them for you...

1 comment

by Sewmum1 17 Jan 2016

Thanks so much. Yes I remember now I did receive that screen but it had no download link and my order number on there was blank. I waited for several mins but nothing so I clicked somewhere else where it said if you are having trouble click here. Then nothing still. Well looks like I will have to wait a bit more.
Thanks again for your reply