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by airyfairy ( edited 26 Feb 2016 ) 26 Feb 2016

Thank you for your input. I have decided that you are right and that I need to try out the machine at the shop.





The design I was working on was a rather lengthy cross stitch. I had almost finished when I hit the problem. I am going to take my flash drive with some small designs on and try them there. I would be furious to get home and to find that the machine was still not right.

tHink



Think I better explain. My machine goes to a Bernina shop an hour and a half away. The technician lives another hour and a half away. The embroidery machines get taken and collected once a week. I am being taken on Monday by a friend who also needs to make the same journey. I am grateful for the lift and she will sit wait/ watch while I put my machine through its paces. If there is a problem the machine will have to be taken back to the technician and another week will go by. Please keep fingers crossed that it will be fine. I am wondering what I am going to be charged???

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by airyfairy 28 Feb 2016

All packed up with thread, stabilizer etc. rather use my own things. Will let you know how it goes.

2 comments
crafter2243 by crafter2243 28 Feb 2016

I hope it goes well.

dragonflyer by dragonflyer 28 Feb 2016

Fingers crossed!!!

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by shirley124 26 Feb 2016

I wish you the best of luck. Hugs

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by babash 26 Feb 2016

Does your machine have a plastic foot? I had trouble with a machine and after 3 visits to the machine Doctor who said nothing was wrong we discovered a hair line crack in the foot that only opened every so often but enough to mess up and catch the thread and make a noise.
This was only discovered when I did a test at the shop and refused to pack it up until it messed up.
Stand your ground. I only had a 10 minute drive and was fed up you have such a long trip if it is not fixed correctly.

1 comment
airyfairy by airyfairy 28 Feb 2016

No, has a metal foot

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by jrob Moderator 26 Feb 2016

I do hope your problem is solved. That's a long trip. Mine goes an hour away, so I understand. I'm glad you are going to check it out thoroughly first. Best of luck!

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by 02kar Moderator 26 Feb 2016

Good for you. I hope all works out and if there is a problem it can easily be fixed so you can take your machine home with confidence.

1 comment
airyfairy by airyfairy 26 Feb 2016

Hope so

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by dragonflyer 26 Feb 2016

Good luck and keep us posted!!

1 comment
airyfairy by airyfairy 26 Feb 2016

Thank you - I will

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by anssmile 26 Feb 2016

Hi

Please make sure you test a complicated design as well. You might not hit the problem with lots of small designs.

Also, if it is a lenthy process, go early so you have time to test the design giving problems. If I were you, I would test the design that gave problems from start to finish, rather than find all uncomplicated designs work, but you still have the problem with complicated designs AFTER you got home.

Best of luck!
Anneliese

1 comment
airyfairy by airyfairy 26 Feb 2016

Thank you for you input. I will not be able to stitch out that design as it took nearly 2 hours.

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by sandralane 26 Feb 2016

Sarah, when you go to the shop with the design that you had trouble with, can you not push the design on in stitches until you get to the part where you had trouble in stead of stitching out ALL the design. I don't know if all machines have this capability but my Elna and Janome machines certainly do they let you know where you are in the designs you are actually embroidering. Hope this may help you and then you have trouble free embroidering. Good Luck. Sandra.

1 comment
airyfairy by airyfairy 26 Feb 2016

That is a very good idea. I can do that with my machine. It had nearly 50 color changes and the jump stitches were a nightmare. I do not think I will ever do the design again.

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by marianb 26 Feb 2016

good on you Stick to your guns after all you know your machine better than anyone..

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by pacmp 26 Feb 2016

I am grateful you are going to go in yourself to pick your machine back up and going to try it out there, prior to leaving. Just in case it does not act up with a small design, you may also want to bring that larger design you were working on, as it may have been in the digitizing or some other factor and as sure as you do not bring it, then you will be wishing you had. I always am of the belief that it is better to have it and not need it than to not have it, when you would have needed it. I have learned that lesson the hard way and so intensely that I will always take that extra step and just be grateful when it has not been needed. Hope all gets figured out. Likely they will of course still charge you so I would make them be willing to let you run that machine until it once again acts up, so that they can fix the issue. Hoping so anyway. Pam

1 comment
anssmile by anssmile edited 26 Feb 2016

I can not agree more! Exactly what I would have done.

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