by lucypiwow 14 Apr 2016

TELL ME PLEASE IF I AM WRONG..AT DICK SICK THE ERASING OF THE POINT....I USED UP ALL MY POINTES ,I WAS THEY HAD TO BE USED UP BY MARCH 13...BUT WHERE DID IT SAY HE WAS ERASING THE SETS YOU BOUGHT WITH POINTS OR MONEY...I COULDENT FINISH DOWNLOADING ALL THE SETS AND POFF THERE GONE....I EMAILED HIM 3 TIMES BUT NEVER GET A REPLY..I AM VENTING....SORRY...LUCY

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by liliana1 15 Apr 2016

Don't be sorry I agree I e mailed quite a few times that some of my designs I bought with points did not have links to down load but was ignored not a good business practise.

1 comment
lucypiwow by lucypiwow 15 Apr 2016

THEY ARE IGNORING ME ALSO...

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by bevintex 15 Apr 2016

I tried it and they are right, only designs I bought were emailed to me, none of the ones I got with points were

1 comment
lucypiwow by lucypiwow 15 Apr 2016

I DIDENT GET ENEY FROM THEM

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by mechille 15 Apr 2016

I understand where you are coming from..... same thing happened to me... and it was really bad cause the 13th. was my birthday.... what a gift.... sick took my gift away... .... if you ever get an answer.. please let me know. Mechille

1 comment
lucypiwow by lucypiwow 15 Apr 2016

SORRY HOPE THE REST OF THE DAY WAS GOOD

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by dragonflyer 15 Apr 2016

I THINK SEWMUM1 IS RIGHT...YOU CAN ONLY GET SETS THAT WERE PURCHASED WITH MONEY...BUT NOT POINTS...THE SETS PURCHASED WITH POINTS HAVE BEEN REMOVED FROM THE SITE...THERE WAS QUITE A BIT OF CONFUSION ABOUT THIS BACK IN MARCH...SORRY...

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by toogie 14 Apr 2016

LUCY GO TO THIS LINK--CLICK ON WHERE IT SAYS " POINTS FOR PURCHASES SINCE JAN 2015 -YOUR PAST PURCHASES CAN BE EMAILED TO YOU HERE- CLICK THAT AND THEN ENTER YOUR EMAIL ADDRESS ON THE NEXT PAGE. I HOPE THIS HELPS YOU. I JUST CHECKED AND ALL MINE ARE GONE TOO. GOOD LUCK AND LET US KNOW IF YOU GET THEM!!!!

3 comments
Sewmum1 by Sewmum1 14 Apr 2016

I think you can only get back designs that were purchased with money not points. The website did say all points purchases needed to be downloaded before that date too. Sorry I do hope you get them back but I expect you may not. I had a membership until a few weeks before points were zeroed, so points didn't do much for me. Also the DVD of designs is such a good price I buy that as my backup.

mechille by mechille 15 Apr 2016

I tried this..... when I enter my email address.... it says "sorry can't find email address"..... I also am upset that I lost my past designs.....that I got with points. I took the time to vote and look for designs so that I could earn the points so I could purchase the designs.... to have to taken away..... I agree, it wasn't fair... was excited when I saw where you said to go and enter your email..... but then they say it isn't there.... but I still get stuff from sick..at that email...... Thanks for trying to help.

lucypiwow by lucypiwow 15 Apr 2016

I TRIED THAT,IT ALSO SAID SORRY,, OH WELL I WILL NOT BE BUYING FROM HIM ANY LONGER...

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by babash 14 Apr 2016

I hope you get your sets. I tried Emailing them about a design fault never did get an answer. I don't think he looks at the Emails.

1 comment
lucypiwow by lucypiwow 15 Apr 2016

I DONT THINK HE CARES,,,

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by gerryvb 14 Apr 2016

HOPE YOU ARE STILL ABLE TO DL THEM AFTERALL....

1 comment
lucypiwow by lucypiwow 15 Apr 2016

ME TO BUT I DONT THINK SO,,, ALL HE WONTS IS MONEY

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