by grossfamilie 02 Jul 2016

Sorry, I have a question. I no more can get on the site of 8Claws and a Paw. It always says "forbidden 403". I am a customer of theirs and wonder how to go to my downloads or whatever...probably my browser does not accept going there any longer? and I should adjust but maybe their server does no more accept my computer. Don't know but never had any trouble. Anybody else encountering this? Thanks for letting me know...Maria

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by grossfamilie 03 Jul 2016

Update: My computer expert son had tried to help me and
found out that the 8Claws.... server definitely denies access from my IP address. Still I don't know why that is or happened...I had no other choice than sending the owner a private message via Facebook and ask her for help explaining the trouble I am encountering since beginning of June. Still I receive the newsletter.
Thank you for your help meanwhile. I'll let you know whether Julie can help me to use my account there again.
Wishing a very Happy 4th of July to the US Cuties - Maria

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by dragonflyer 02 Jul 2016

Hi Maria...hopefully Rescuer will come along and be able to help you find out how to deactivate the proxy server on your Firefox...Have you tried to just Google the site and connect through Google? I am sure you have and it probably doesn't matter....but just a thought...

3 comments
grossfamilie by grossfamilie 02 Jul 2016

Yes I tried via google and also from the links I have from the orders I placed with them (to redownload...) but no success. Now I inquired in the 8claws Facebook group and am waiting to see what they suggest..hopefully the problem can be solved and I will let you know. Hugs Maria

rescuer by rescuer 02 Jul 2016

You need to remove a proxy server from all internet via Internet Explorer. I am away from my computer right now. I won't be much help from my phone and spotty service.

rescuer by rescuer 03 Jul 2016

Do a google search
Remove proxy settings
Choose the result that includes support.microsoft
That will give you the steps for your computer.

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by dailylaundry 02 Jul 2016

Try this:

http://www.8clawsandapaw.com/

1 comment
grossfamilie by grossfamilie 02 Jul 2016

thank you, but it does not work for me. tried all possibilities. I've been reading hints now and found I probably will have to deactivate the proxy server of my Firefox browser but will have to learn how to do that...it seems to be some small software problem but not solved by me so far. In the past I ordered a lot of their lovely fonts but now I cannot get to the site at all :-( But thanks again for wanting to help me. Have a lovely Sunday- Hugs Maria

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