by queenofhearts 13 Aug 2016

I'm not sure if this is the proper place for this but I have a question that perhaps one of the Cuties that digitize can answer for me. Can a poorly digitized design cause your machine to break/shred the thread? I have been working on some Christmas mug rugs and there are certain parts where my machine acts up and breaks thread and then other parts of the design where the machine sews ok. The same spool of thread will work on parts of the design and not on others parts. Any ideas on this?

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by queenofhearts 14 Aug 2016

Thank you to all that commented on my question. Since my machine is sewing ok on other projects I have come to the conclusion that it is the design itself and not my machine or my choice of materials. This is a single design and not an expensive one so I wont feel bad about deleting it from my collection.

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by graceandham 14 Aug 2016

I would acknowledge that the design has a problem and slow down the machine if you really want the stitchout.

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by dragonflyer 14 Aug 2016

Yes...a poorly digitized design can cause problems...do you have other designs from this designer that stitch out well? Is this part of a collection of mug rugs and this is the only one that gives you a problem? Do you have software that will allow you to simulate the stitch-out of the design? If so, you might be able to see the problem stitches in the area of the design where the problems occur. If you have tried all the other "standard fixes" for problems, I would contact the digitizer. Take a photo of the problem area while it is in the hoop...it may help the digitizer see what may be happening. Sometimes there can be a problem when the digitizer converts the design from the native format into the various machine formats...a glitch could occur...or there may be some random small stitches within the part of the design that did not digitize well.

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by crazystitcher 14 Aug 2016

Have you tried using the same thread etc with a different mug rug or coaster design, with a similar number of stitches, perhaps from a different vendor?

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by marianb 14 Aug 2016

If you have tried what Rescuer has mentioned, I would be contacting the owner/digitizer of where you bought it. Maybe they have an idea on what to do.

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by pennifold 13 Aug 2016

I'm with Rescuer, I find when I get problems it's when the area is too dense. Love Chris

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by rescuer Moderator 13 Aug 2016

My guess, certain parts are too dense. I am sure you have tried changing the needle already, but it might be good to change thread. Some of my black thread spools will break -- often!

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queenofhearts by queenofhearts 13 Aug 2016

I've tried changing the needle, the thread and the bobbin and the problem continues. The design is not dense, in fact quite the opposite. I have tried several spools of thread for this part of the design and the thread shreds and breaks but yet I can use the same spool on another part of the design without that problem. It is quite frustrating. I know what you mean about black, if at all possible I avoid black and use a dark grey instead. I sewed professionally for many years and found black to always be a problem. I think the dye weakens the thread.

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