yes i have had that happen the very same i forwarded the machine 20 stitches then it worked great again
Carolyn, what did you do to fill in the 20 stitches that were missing? Maybe it wasn't noticeable? This was an outline so the missing stitches would have been quite obvious.
It is a little suspicious that it would happen on the same spot which makes me think that it is a problem within the design. If you know where you received the file from I would try to contact them.
Have you looked at the back to see what it looks like at that point?
I had a similar problem with a very dense design and thought I needed to use a bigger needle to get through all the layers but that didn't help so I contacted the digitizer and they told me I should have done just the opposite!!!Use a smaller needle- a 10 or 11 embroidery or try a jeans needle if you can find the smaller size. Also if you can slow down your machine. That worked for me so hope this will help you.
This is a very light outine stitch .Unforfortunely I don't remember where I got it.
No, not really. I don’t digitize but I know a good source for needles-😉