I am so impressed that you contacted the company to walk you through an issue......I depend on my hubs to much for that stuff and get frustrated and lost when talking computer.......glad to hear all is well now!!!
It's good to hear you are up and running again. Hugs that you were able to it with tech support. I couldn't do that without driving the poor person insane, I'm sure. I hope to see pictures of your soon to be completed projects.
I'm happy it all worked out. Have fun playing on your new computer.
Great news and I am sure that you are delighted to have done what you have. Now return to the machine and enjoy your new laptop