Same advice: ask your dealer to demonstrate how to use it. At the price you paid for the Stitch Regulator you really deserve good service! Hope you get the hang of it soon!
I don't know about your stitch regulator but no you should not bring it back. what if you had when you started embroidery I know I would not be doing the designs I am now and having so much fun when they come out.
You should contact the company you bought it from and have them give you lessons on it. it is probably something as stupid as you are not dropping dog feet for the non movement or you are not putting in to free motion quilting position on machine. remember this is something you have really wanted stay with it a little longer look for help and keep trying.
I am giving you the advice I gave myself when I started embroidery the first time it was a mess I called the store and went in for a lesson that is when I found I was not threading properly LOL been sewing for years but I was making such a little mistake I was so upset ready to give up but I knew I could get it some times they still do not come out great but I blame it on I'm still new
I hope this gives you encouragement to keep going.
Have you checked out sewmuch4retirement.com site she has a lot of tutorials for vikings you might find one there.
I would take it in to the dealer and ask them to hook it up there and demonstrate it's use. Maybe there is some small thing you are forgetting to do. I have been wanting one also and almost got one last week but at the last minute decided not to. Would love a long arm quilting machine and frame but that's beyond our budget now also. Hope you get the fabric mover working. As for running out of room you have to move the base that slides when you get to the edge. As advertised it should stop when it gets to any of the four sides of the opening for stitching. You then re adjust the stitching area(plate) underneath.
I had pfaff creative vision two of them. I also have baby lock 6 needle EMP6. After get the 6 needles, I never use pfaff creative vision to embroidery. I noticed the multi needle machine operates lot easier and run smoother and faster. Don't get me wrong. The pfaff creative vision is great sewing machine whcih I use solely on sewing clothes, drapery and others. I also find out that Bernina has the last model comes out which suppose to beat pfaff creative vision and has open arm. Most home sewing embroidery machines are flat bed. This is the first time I saw Bernina home sewing machine is open arm. Be honest, I may buy one. From short conversation, the lady told me that the bobbin contains 40% more. That itself makes me want to just buy one to play with. If you don't sew much, just embroider much. I would buy multi needles.
I've got the Melco EP4, which is -you'd guessed- a 4 needle machine. Absolutely ideal when you are doing multiple orders. Last year I did 30 sweatshirt with a 2- colour logo, that meant 60 thread switched on my much loved Designer 1. On a multi needle you put up the 2 colours and that's it. BUT I would not want to be without my Designer for more intricate embroideries!!