Oh, I'm so sorry this happened to you! First, try to fix it with the hints the gals gave you. Second, I'm afraid I have to agree with LadyB, below, I'll bet it's not a legal design. It's either copied from somewhere & has lost information in the copying, or it's badly digitized hijacked artwork. Please remember, these licensed designs are not going to be cheap unless they're illegal. Caveat Emptor. Hope you can get it fixed. Hugs, Marji
Oh sorry this happened to you. Hopefully they will replace it or fix it up. But it won`t help now being so close to xmas....have that drink, and relax. Merry Xmas to you....
I'll join you for a drink.....life's a challenge.....cute design though
I hate it when this happens some times I don't stitch out first so as not to wast thread but I have picked a lot of stuff out .because of it but the paint does work so dont be afraid to try it.
Honey, don't worry, get some acrylic paint, and with a toothpic paint that area, nobody will ever know there in anything wrong there.Trust me, it works.LOL ******
I have left possible explanations for this disaster in Community
Yikes.....I'm sorry...sometimes I'm tempted not to stitch out, but thanks for the painful reminder....bless your heart...If all else fails, try to just drop your feed dog and manually move the hair design underneath, in the regular sewing mode, like free hand quilting.
That is such a nasty thing to happen especially when you are pressed for time. The reason for the bad design is because I'm sure it is a pirated design. I saw them on E-bay and knew they were copied.That digitizer could be in serious trouble for copyrite infringements. The original discs are expensive as I wanted one and noticed how inexpensive they were on E-bay. I sure hope you can get your gift done in time. Good Luck. Merry Christmas.