Tubby I dont know if it is right or not but i have been doing the RAGDOLL ALPHABET and well The O didnt stitch out right like it didnt stitch the 2 circles in the O and also forgot one of the eye
This is a image of the stitch out of the letter O
your problem could be in the hooping and I always use a medium weight iron on tear away email me dmudd@bigpond anb I will send you the O in your required machine format