At f1st, my laptop started cursor problem about 3 weeks ago. The sympton was like something holding down the keyboard that the cursor non stop moving. My initial thought was, got virus. Therefore, I downloaded MacFee to scan the entire laptop with external hard drive. Did find 2 virus & 2 trojans. The 2 virus were removed by McaFee, but the 2 trojans were quarentined. The cursor problem was still there. I did not like the word quarentined. What I wanted was to remove those two trojans. So, I searched on the internet and found out Macfee could not remove those two trojans. While I was searching on the internet, I also found one free software will remove those two trojans. Then, I downloaded this remove trojan software and removed the two trojans on my laptop, but the cursor problem continued. At this point, I was thinking it has to be the latest Microsoft update caused the cursor problem. I also found lots of sites mentioned about the microsoft latest update caused the cursor problem.

My second choice was to roll back or the better word was to restore my laptop to the day of the update. Of course, I did that, but the cursor problem was still uncontrollable. During my research on internet, I also found out that some of the virus or trojan were so sophisticate that the latest anti virus software could not detect. In the back of my mind, my laptop had to has one of those sophisticated virus that caused my laptop cursor uncontrollable. The third option was to reformat my laptop and reinstall windows xp. Before I did that, I gave one one trial was to disable the touch pad and the cursor problem was there.

This was the third option which I reformat my laptop with brand new installation of Windows XP, but uncontrollable cursor was still exit. At this point, I was thinking it had to be the hardware problem. I would need new laptop, but new laptop with the latest and greatest configuration would costed me about $1500. In a sense, I started searhing my next new laptop. Before I really finally gave up my old laptop. I got one more thing I would like to do.

I made a phone call to www.hcditrading.com and talked to one to the tech support guy. It was becasue they selled lots of refurbished my same model of laptops. They got to see lots of different types of laptop problem that I could even think of. On the phone, I told and described the problem and train of my trials to him. His first response was my keyboard was fried. To make a long story short, on the phone he taught me how to open the laptop and take the keyboard out. After knowing that, I decided to open the laptop and unplugged the keyboard, then the uncontrollable cursor was gone. To further proof the keyboard was the problem, I plugged the keyboard back and the cursor uncontrollable sympton showed up. So, I called the tech guy back and thanked him teaching me about the keyboard. While I was on the phone, he informed me that they did sale the same model of keyboard for $3.95 plus shipping.