Try cleaning out your cookies, temp files and history... then close your browser and try again. Might be something getting hung up there...
Mine came up OK..ya know the old saying...try, try and try again..Good Luck!
It works for me, so I'd take Iris's advice and use the "Contact Us" button. But even if you could use the "My Account" button: you can't change your e-mail address, only your password.
I'm afraid that I cannot help you, please try again and when it still not works click on the button "Contact Us" down the page and Miss Veronika will help you as soon as possible. Hope this helps you.