Was there a change in the PES format? My embroidery does PES Fine from other sites, except ones I've accessed from this site. Changing from PES is not the answer because I have a Brother machine.
I am not familiar with what formats your machine suports but if you keep having problems you can download Wilcom truesizer and convert them to the format you need.
why not register with wilcom then you can save your designs to there and reopen in any format you want.
Maybe it is the new PES format, I can not open it either on Husqvarne software.
MOST FRUSTRATING !!!
I've had the same trouble edith - sometimes I can open them and then at other times I can't - I agree it is most frustrating. I wish Husqvarna would let us open more files of other embroidery designs. Love and blessings Chris