Which software do you have? I have a Pfaff 2170 and I know you can get the drives for the hasp on their website if you own a 3D and 4D software for Pfaff.
What is the hasp?
I understand that if there are problems with vista that it is often worth removing it from your computer and then putting the softwear on again. PE design and vista seems to have problems. I have not put my pe design onto my internet laptop so dont have the problems. I download onto a memory stick and then move that to the computer with pe design on. Probably sounds complicated but it works for me. What does hasp stand for?
The Dongle/Hasp is a USB security device that stops more than one person using the program on diffrent computers at the same time EG you could have the program on three computers the program will only work on the computer with the dongle/hasp attached it will not work on the 2 computers with no Dongle/hasp attached