Hope by now u have upgraded & have your files open bokkie *
Go to Buzztools and get the up dates for the program you have I have Buzzexplore it would not read vip or vp3 when I purchased it. I updated it and now it reads and converts vip vp3 and the majority of machine formats.Buzztools should be the same this will fix the problem. ALL UPDATES ARE FREE
Hallo Marie, you can try this one aswell, I did and I'm very happy with it.
I have an older version of Buzz Tools and it does not open the VIP format I understand the newer one does. There is a free software out there called Pulse or Ambassador which will open it for you. Try to Google Pulse. Hope this helps.