it then gives me an option to find the correct filetype & sends me to windows 2download different programmes which I tried but still not work. I use Ambassetor 2 change format 2 Jef so I saved it & opened it with Ambassator & saw the picture so I saved on disk put it in my Emb Machine & it said error no format !!

First: when you use Torrents the sources are illegal and you do not know what and from where you get them. They might be corrupt.
But in this case I do not think so.
Embroidery files are no common files to the windows operating system, so i think you try to open the embroidery file out of a desktop file.
That will not work.
I am not sure, if I got your description right, but to change format this will be a working practice:
Open Ambassador, use menu to find the file, choose design and open it in Ambassador (or Wilcom or EOS- I use all 3, for I learned, that some open designs the others doesn't. Have a look in the software section, there I described all 3 with the download links a few months ago)
The designs had to be unzipped, of course. Sometimes the downloaded files are not zip but rar compressed (look at the file extension), for extracting these i recommend 7Zip, it is free and works with both.
With the design opened use "Save as" button and coose appropriate format for your machine.
If you do so and the file isn't read by your machine, try a conversion with one of the other programms.
Hope this helps.

Where are you downloading the files from? Which site, that is. I'd go and try to download them, see what I get. It sounds like there's something wrong with the files you're downloading. When you right clicked and saved as, I think what you got was the jpg, the picture of the design, not the design file itself. Let me know and I'll try the site, probably not until tomorrow now, it's 9PM my time here in eastern USA. Hugs, Marji

2 comments

by marjialexa 22 Aug 2009

Oh, PS, I have the Janome 300E as well, I love this machine!

by my3ivon 23 Aug 2009

Hi I have tried every thing & still no joy
The design I tried to download was ITHoop Dolly by Mops - I click 2 download in jef format and this is what I get.......

a box appears with the following...

Windows cannot open this file
file cuties3429705.jef
to open this file windows need to know what program you want to use to open it
windows can go on line to auto or manually select from a list of programs instaled on yr pc.

I saved it on desk top but the icon does not look like a design file it looks blank - I tried to open it with pulse ambassator but still not opens so I downloaded wilcom and still no joy I tried using the internet & all I got was loads of download programs which did not help at all just clogged pc up with allsorts of junk lol please help Im getting sooo fustrated xxxxx Yvonne

Which machine are you using and how do you transfer your designs to the machine -cable,card or CD? On the Janome 300e that I use, you need to make sure you put the design into the correct part of the storage area on the flashcard or it won't recognise it. Some sites also need you to download in a slightly different way, like using right click and 'save as' instead of just clicking on them to download. Have you already successfully used designs or is this your first try? Hope we can help.

1 comment

by my3ivon 22 Aug 2009

Hi thank you for a quick response I use Janome 300e also which use flashcard, use Ambassator to convert.i have tried using rightclick then save as i then sav t flash card in therigh foldr but en machine not reconize - I ha been embroiering 4 tee years & not had this problem b4

http://www.embroiderystartup.com/...
you can try this its free
try treusizer 9
and i hope it help you
hugs Sonja