Hi, Misfit! First, I've attached a link to a tutorial I wrote about how to ask a longer question. I think part of yours got cut off.
When you mail "contact us", put "trying to purchase membership" in the subject line. Also, keep your English as simple as possible, because English is not their first language here at Cute. Try something like "My old e-mail 'old@old.com' no longer good. NEW e-mail I need to pay with is 'new@new.com', please help." I know they get a lot of e-mail, and if you don't put what you need in the subject line, it may get missed. Good luck, if you need more help, just ask! Hugs, Marji
Thank you Marji! Good luck Misfit, may all these matters be resolved!
Blessings!