by avaclaire2 28 Sep 2009

hi every one ,can any one tell me why i can't get a photo of my project up ,it worked fine last time .keeps blanky off and one can only see a little cross

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by shirlener88 28 Sep 2009

Ava, just try some of the things suggested - it usually is the size. Try saving the picture in a new size with a different name - on your main disk and then come back to the CUTE site and go to MY ACCOUNT - MY PROJECTS - MY PROJECTS - then to the project that you have the trouble with and use the EDIT button - then upload the new picture and then click the SAVE button - you will know right away - if it saved it - as the picture will show up in that project. Hope this helps. We really do want to see that project. *4U

1 comment
avaclaire2 by avaclaire2 28 Sep 2009

thank you i will try it

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by meganne 28 Sep 2009

Try checking that it isn't too large, I use maximum 8 x 6, Jpeg.

Also that you aren't trying to upload from sub, sub, sub, folders. :-)
Or that you're not uploading from a file on a different computer (on a network) instead of a file on the pc you are working on.

Usually when only a little cross shows up in a box, it means the computer can't locate the image.

hugs n roses, Meganne

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by marjialexa Moderator 28 Sep 2009

Yes, Ava, it's too big. Take it into your photo processing software and make it a smaller size, as Martine said. I think you should be able to delete your post with the improper photo, and just add a new one with the photo that works. Hugs, Marji

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by gerryvb 28 Sep 2009

as martine ( mops) already said, maybe you have to resize it.so try another time and make it smaller.good luck

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by mops Moderator 28 Sep 2009

It might be too big, it must be under 3 Mb. or under 3072 kb to be precise.

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