I have the the 2500d and when I had that problem my dealer suggested that I use a vertical thread stand that sats behind my machine and that clear up my problem. Also the great ladies over at sewforum.com could also probably answer your question too. good luck.
sewinsc
Ttt for more help for you, Nikki. I don't have a Brother, but I'm sure you must have tried loosening the top tension, right? I hope somebody can help you more with your particular machine. Hugs, Marji
I have a brother and my bobbinthread was showing very often too. My dealer changed something in the bobbinholder and now it is less. So perhaps you can go to dealer for advise too, because it's something that's better fixed by somebody who knows.
Thankyou for your response. I'l return to the dealer again next week.
Thankyou
Have you tried another brand of thread??? Mine didn't like the brand I was using but it wasn't a Brother. To the top for more help from someone that has a Brother. *4u
Thankyou, but have changed the brand of thread already, hasnt fixed it.