see how to get the dongle compatable with VISTA. After working all afternoon & part of the evening, I am up and running so it CAN be done! I do have the updated version of 3D which is 7.25. As our friend would say...fiesta!!!!

I am so glad 4 u. I also had problems but since Bernina made their Version 5 software compatable I had no more problems. Want 2 thank u as well 4 mentioning 'SEWMUCH4RETIRMENT". This site is a whole new discovery 2 me. Anymore such sites?

WhooHoo! I have heard the worst storied from Vista and I think I would puddle up in the corner and cry if told I had to have it!

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Please note mops directions below for the dongle update. I am so glad I don't have to buy another program!! SIL took old computer home with him to "play with" & see if he can get the lost data for me. Most of it I can find with time..but the partical alpha are what I can't get! I really didn't get any help from Viking much, but between mops & the Janice Henning site, I was able to regain use of my desk top! Tks to both of those gals!!!

Gerry I'm so happy for you that it all works now under Vista.

A Vista "success" story? Wow, unique!!! FIESTA is right, so glad for you, son in law must be a genius, and you have more patience than I ever would. If I ever have computer problems, I'm just re-installing Windows 2000 from my disks, hee hee hee. Hugs, Marji

So glad all worked out. Computer sofeware can be really strange.

I'm so glad you found someone to help you get it working!

Good for you Gerry ENJOY. Love marie

I am glad your 3D is working in Vista. That's a relief, isn't it. I just did not like to fork out a lot of money to upgrade to 4D, although they say the improvements make it worthwhile.
I was sure I installed 3D in Vista - not in XP compatible mode - and remembered I ran into trouble after that. I looked in the 3D files and noticed I downloaded and installed a new driver for the dongle. So I went to the Viking site and there's a huge (300 pages) file on FAQ about 3D which has the following on dongle problems in Vista:

Dongle H013 Error "No dongle attached. Cannot open program" when starting my 3D software on Windows® Vista, even though my dongle is inserted.
After you have installed the 3D Embroidery System software on a Windows® Vista computer, download and save the 3D Embroidery Vista Dongle Update. After saving the file on your computer, double-click the file to install the dongle update.
Note: If the following User Account Control message appears when installing the update: "An unidentified program wants access to your computer", click the 'Allow' option to continue

I must have DLed it there. Too late as a help for you, but maybe others will find it helpful.

Glad you got everything working and frustrations are gone. HAPPY DAY

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