again still doing same thing. Has anyone else had this?

Julie, am I understanding correctly, that part of the design is not lining up with other parts of the design? You don't mean that the whole design is off center in the hoop? Have you test stitched any other designs on that CD, and are they doing ok, or are they messing up too? As good as Sue Box is, as Ricky said, that design may have a fault in the conversion of it to JEF. Have you contacted Sue Box to see if perhaps others have had the same problem? I'm sure she'd send you a corrected design, if so.

Just for future reference, when something is going wrong with a design and you take your machine to the dealer, take the hooped design, thread, everything you're using with you. I had this problem with my Janome 300E once, on a design I digitized, where it was stitching over and over in one place instead of moving on. When the dealer put his hoop and material and thread on it, it worked fine. He couldn't tell what the problem was, because I had left the problem at home! It wasn't a fault of my digitizing, but of the way it was saved to the card somehow. I re-did it and it worked fine. Also, one time I had a registration problem, and it turned out to be that there was too much material on the right side of the design, and it was preventing the hoop from moving all the way over to where it should be to sew properly. It didn't look like it was that tight, but even the slightest bit of pressure will keep the hoop from going where it should.

Best of luck with this, do let us know what happens! Hugs, Marji

1 comment

by mpo14011 30 Oct 2009

Actually, Marji, that reminded me of a problem I did have with one of my digitized designs. Some of the fill stitches moved over to the left of the design. It was on the neck of one of the horses I digitized. Part of the neck moved while it was stitching. As it turned out, it was the thread I had been using, not the digitizing. I was using Q andE threads, which are cheap and nasty. I didn't know it at the time.
Apparently they are different thicknesses and did not fill the area correctly.It started of fine, then all of a sudden everything moved over to the left. I knew I had not touched the hoop. When I changed the thread to RA it stitched fine.
So maybe her problem could be the type of thread she uses.

OK Julie. Does this happen with every design? I have stitched a few of Sue Box designs and have not had a problem with it.
Have you got the customizer? If you have, open up Easy Edit, Click on Files and Import. Then click on the design. If it does not come up in the center of the graph, but off center, click on Edit and Auto Layout. Then click Center. You will be able to write the design on your card from there. You can also save it, but it will save as a caf file, which is the lay out file. That is ok, because it is still in the jef format and you will be able to use it. If you would prefer to save it in jef, just save it from your card.
Clear as mud?
If it happens with every design, then I would think there is a problem with the machine.
Just remember that the design you have would have been converted from the digitizer that Sue uses, to the jef format, so there could still be a problem with the design not being centered correctly.

It may be fafric displacement,[quote from Echidna's presentation that i went to yesterday. Gary Walker stated that you should use the smallest hoop for the job.]

2 comments

by julie1963 30 Oct 2009

Thanks

by toet 30 Oct 2009

sorry that shoud read fabric displacement

hi, i have the same problem every now and then and it is usualy a design i have converted to jef. my sewing retailer said it is usualy the digitizing of the design, not the machine. hope this helps. lin

1 comment

by julie1963 30 Oct 2009

Didn't have to convert. I was a Sue Box and straight from the CD. Thanks Julie

Are you having this problem with all designs or only a few? It could be the design is not centered. I find that sometimes when you convert from another format to JEF the design is not in the center of the hoop.
I have a 300E and , like Pauline, never had this problem.
Also try Pauline's suggestion.

2 comments

by nonna57 30 Oct 2009

Thanks Ricky, Hope this helps Julie and she lets us know :)

by julie1963 30 Oct 2009

The design came off a Sue box CD. Didn't have to convert just put on my card and plug in.Thanks.

Julie i have the 300e & have not had this problem , Is your needle lining up in the center of your hoop. Put your plastic template that came with the machine in the sml hoop. Lower the needle. If it goes in the center hole there shouldnt be a problem. Have you tried a different design as this may be tou problem. Where are you in Aust?

1 comment

by julie1963 30 Oct 2009

have done all that. Will retry loading design to card. Thanks I'm in Qld Sunny Coast. Julie