by maggiepf 08 Dec 2009

When I plug the USB PC CARD back in the machine, the embroidery machine is displaying this warning " Unknown card type! Do you want to prepare the card for this machine system? All the information on this card will be lost! (Comfirm with OK)" and when I hit OK new warning appear " Deactivate write protection". Help me please! Does anyone known what happen?

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by iris2006 10 Dec 2009

I don't know what happened, but can you write to the Pfaff services so they can tell you what to do?? I have problems now with my nerw computer and the embroidery software and they always give me an answer and try to help me out. Hope this helps. If not, can you ask your dealer???? Good luck

1 comment
maggiepf by maggiepf 10 Dec 2009

Thanks for the info, I will try it.I had already taken it to my dealer and he gave me a phone # to call and what they told me was to take it to the dealer so I am back to square 1 again, but for sure I will email Pfaff.Thanks very, very much.

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by marjialexa Moderator 09 Dec 2009

I don't have this system, so I'm bringing you back to the top, hoping for more help. I sure hope someone knows something about this! Good luck, and big hugs, Marji

1 comment
maggiepf by maggiepf 10 Dec 2009

Thanks , every little bit help.

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