Still not able to down load, my account does not show a paid subscription. have sent email to contact, any other suggestions, other than sit on my hands and B patient. lol

I think Veronika was going to be out of town for a few days. I don't know how the order process works. Does someone have to manually set it or what? I sure she will respond as soon as she can. Kay

2 comments

by crafter2243 02 Jan 2010

I think you are right, because I had send an e-mail about another issue and have not heard other than the automated response.

by moyed 02 Jan 2010

mm have the automated response, it will happen I know that, just impatient. lol

This happened to me once. I had forgotten to finalize the payment. Do you have confirmation e-mail of your purchase? I am sure you will get it straightened out. Also when I first signed up I used a different e-mail address which brought about some confusion, but Veronika was always prompt to fix it.

1 comment

by moyed 02 Jan 2010

yep have sent a copy of confirmation to Veronika. just impatient.