by moyed 03 Jan 2010

Does subscription start when you download or when you pay. I paid friday morning but still not able to access. Not membership subscription on my account. no word from Veronika.

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by clawton 05 Jan 2010

My renewal was immediate. I went through the process and them went to my personal information on membership and it was there. I'm sure it will eventually be resolved. Veronika has always been so helpful to her membership.

1 comment
moyed by moyed 05 Jan 2010

yes thank you just impatient to get the bug font. It will happen

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by crazystitcher 04 Jan 2010

Did you use the same email address for your Pay Pal as you use for your Cute membership? sometimes different email addresses can cause a hiccough.

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by crafter2243 Moderator 04 Jan 2010

When i had a problem once Veronika gave me an extra month. I know it is frustrating but she will make it right.

1 comment
moyed by moyed 04 Jan 2010

yep she will I am just impatient,I have many other designs I can stitch in the mean time.

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getEdited - SELECT
by moyed 04 Jan 2010

Nothing happening. subscriptions on other sites were no problems for me.

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by embroiderymad 04 Jan 2010

I paid by visa and download straight away. No wait at all.

1 comment
moyed by moyed 04 Jan 2010

paid through paypal on Friday 1 Jan. had confirmation but still no subscription on my account and unable to download. only three more days on leave, so very frustrating as I was hoping to get some of the designs and stitchout while on leave.

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by sira 04 Jan 2010

I renewed my membership on Saturday (2.1.-10) and after paypal had verified my payment, I could DL immediately! Did you receive a order confirmation by e-mail? Hope your subscription is okey by now! This is very annoying...

1 comment
moyed by moyed 04 Jan 2010

no. Nothing yet, confirmation but not able to download.

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by camylow 03 Jan 2010

I believe she is still on vacation....Don't quote me, but I thought until the 10th.....

1 comment
moyed by moyed 04 Jan 2010

Is there no one else that can fix my account for me????

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