Looks like Veronika is back and from her comment your problem has been fixed. Sorry about having to wait but we knew she would correct the problem.
Moyed, so glad that Miss Veronika turneed back earlier than the 20 of january. Hope you can dopwnload now. If so have fun downloading.
Dear Helen, I`ve updated your account. I apologize for this inconvenience. Thank you for order.
Love, Veronika
moyed, so sorry you have having trouble. Have you signed in & out?
sorry cannot help you with that will, hoop problems will be solved soon.there must be an explanation.