I have that same problem with my Diamond. So when I take off the hoop when I finish a design, I just open the bobbin case & "rethread" the bobbin leaving a tail for it to catch. It's really bad to have to go to that sort of "tricks" to use a machine that costs that & SHOULD work! But it's easier than having to stop everything when you start a new design and it won't catch up the bobbin from the last cut! Let me know if you ever get it fixed. What is your machine? A Viking?
Yep - Designer 1, I just love the machine but I think the repair guy is an idiot - I probably shouldn't say that but jeez you would think they would know how to line up the bobbin! You should get your fixed tho, it's a pain to pay the thousands we paid and still have to thread the darn bobbin independently. Good luck....
Doncha just hate that!!!!!
At least it will leave you with more free time to enjoy bike week. :-)
Hope you get it back soon. My Diamond has been in the shop for service over a week now so I'm getting a little bit antsy.
Hugs n roses, Meganne
sounds like her, the rep just called and seems they lost a guy so it's apt to be 3 weeks til I get it back! If they had just done it right the first time - but that doesn't seem to happen much any more, guess we're Husqvarna people tho, love my machine just not my repairman!