use for embroidery, gifts, anything not household related overdrawn. I notified them of it and they immediately corrected the situation! Now that's what I call customer service. I do not know if this belongs in community or here because it is an embroidery related topic but it is also personal hahaha. I am just so darn tickled that they answered me fast and fixed it fast.

I haven't had such great results with that company... glad yours was positive.

I for one like doing business with Secrets I've been a custome of theirs since 2007. *

It is nice to hear positive results as we are all to quick to let people know the bad that we forget to give praise when it is due

Psssst, thanks for sharing this with us.
Yes, some companys still do have customer service.
glad you got it sorted out so fast.

Hugs Yvonne Castelyn