The stitches are all loose and loopy, was not easy to see as it was all the same colour, changed the bottom thread to a contrast and it sure was not using bobbin thread, altered the tension, NO NO No does not fix the problem. Took the machine back to Spotlight. There they informed me that head office have not decided what to do about my own brother,.

Helen gosh i thought we were having an earth tremor, and it was just you!! Oh i do feel for you. If i had known your were going to have trouble with your loan machine i would have put a parachute on mine and dropped it when we flew over Tamworth, Hope you get it sorted out . Did you see me as i flew over around 6;30am yesterday? :):):)

1 comment

by moyed 10 Apr 2010

Pauline
Thought there was a very low flying 'jet' overhead. HAve a winderful visit with the family. Have flound a Janome 4 needle for 40% off normal price. Maybe get it next week, and keep the brother, When I get it back, as a second.

Helen

So sorry Helen. Hope you get things straightened out. Sounds as though perhaps bobbin thread not feeding for some reason. Make sure bobbin & case are seated correctly. Clean around & under the bobbin case also. Try turning the wheel with your hand slowly & see if you can see why the thread is not being picked up from the bobbin. *

1 comment

by moyed 09 Apr 2010

This was the shop demo machine, tried all the cleaning and rethreading to no avail. This is the same thing my own machine did when I had it 3 months and it had to go to the serviceman to be fixed.

I am so sorry, bless your heart.

1 comment

by moyed 09 Apr 2010

thank you

Hope you have better luck than I did it took me 6 months of taking mine back and back before they would replace mine I had been making payments and no machine it did not work right fron day one.
Lenamae

1 comment

by moyed 09 Apr 2010

Lenamae.
This is the third time my machine has broken down. Today is Friday and still no news. Have informed Spotlight I would like my money back so I can buy something else.
Helen

Helen, Hope they can sort it out for you. Hugs Yvonne

1 comment

by moyed 09 Apr 2010

Thank s Yvonne. Helen

I have 3 Brother machines and never had a problem. It sounds as though you have really gotten a lemon which I know can happen with any purchase. I wouldn't trade my machines for anything as they are real workhorses. Good luck and I hope Brother comes through for you.

1 comment

by moyed 09 Apr 2010

Yep I do like the Brother but agree, I think it is a lemon.
Helen

Hope that feet stamping and lots of coffee help you feel better. LOL But it is very frustrating, and I hope things gets better soon.
Hugs and God bless.
Marietta

1 comment

by moyed 09 Apr 2010

Marietta, coffe and chocolate went down well.
Helen

Drats...hopefully 'megannes' double dose of fairy dust will bring a streak of luck your way. You certainly are entitled to it lately Helen. ~Rita

1 comment

by moyed 09 Apr 2010

Rita.
Waiting for the dust to fall this way. Think the wind blew it away.
Helen

wow, sounds like my luck! Hope it works out soon for you.

1 comment

by moyed 09 Apr 2010

I am sure it will soon work out for the best.
Helen

I am sorry for the trouble you are having....but, not all Brothers are the same...(knock on wood), mine sews like a dream. I think it is possible to get a lemon - lets just hope they replace it very soon for you and apologize for the inconvinience! (and I think you deserve to stamp your feet a couple of times!!!)*

1 comment

by moyed 09 Apr 2010

Yep, It is the waiting and not knowing that gets to me.
Helen

Helen I hope Brother comes through for you. Thank God for having a stand by or we would really be doing flips. I remember being without my sewing machine a few years ago and only had that one. It seemed like everything needed sewing when I didn't have a machine. I don't know how I FIESTA but I did ANYHOW *2U

1 comment

by moyed 09 Apr 2010

Thank you, yes I took time off work to get some embroidery done.
Helen

oh dear, so sorry for you, hope the coffee helped a little here's another. they better come with a solution soon!
hugs for now.

1 images:[1]

1 comment

by moyed 09 Apr 2010

Thanks Gerry, coffee keeps me going and going.
Helen

I truly empathise with you.
I wish I had a machine angel to send you.
Hugs n roses, Meganne
Sending you a double dose of Faerie Dust for luck.

2 images:[1]
[2]

1 comment

by moyed 09 Apr 2010

Thank you for the fairy dust and wishes, Meganne.
It will be sorted one way or the other.
Helen

ohhh.. i feel your pain.. my sister in law is having the same kind of drama's with spotlight and her brother machine. i hope mine doesnt need work through spotlight. were you lucky enough to get the same machine as your own one??

1 comment

by moyed 09 Apr 2010

Will not buy through them again. Will go to a proper dealer.
Helen

I am sooooo sorry. I would have gone mad by now. I can't believe the trouble you are having. I hope it will have an acceptable outcome

1 comment

by moyed 09 Apr 2010

Mmmm, yes just slightly mad. Lucky I had my grandchildren to help pass the time.
Helen