My question about duplicated purchases generated some interesting answers. I wasn’t sure about the legality of giving the extra sets to a friend after all I had paid for them. After organizing my files I realized I had 17 sets duplicated mostly from the archived files of Dainty Stitches. Ughhh I am old and can’t remember what I did yesterday. I contacted Dainty Stitches with the request to be able to give the sets as gifts. I did get their permission with a gentle reminder to give them only to one person. I will happily do business with them in the future and thought I post this here. We are far to ready to post a complaint so I wanted to let you know about being a happy customer.

I love happy endings :)

Thanks for this

You now can feel at ease in what you wanted to do. That was a nice thing they allowed you to do.

What a nice thing to do,,on both of your parts. You for first wanting to gift someone, and then letting everyone know that Dainty Stitches allow you to. Them for allowing it. Thank you on all counts!

that is good to know, Thank you.

I am glad that you could get this worked out. They are part of a great digitizing family, and I have not had many issues with any of their sites, but I too, have a couple duplicates. Now I check everything, and have to double check, for I have designs on 2 drives. LOL

I love dainty Stiches as i said in my previous post
the whole family are fabulous lol
big hugs from london
Mooie xxx

I'm glad that worked out for you and for a lucky friend!

As all of us I'm sure do, I try very hard not to end up buying a design I already have. At Creative Designs once I accidentally ordered the same size of a design as I already had and when I wrote to the company, they sent me the other size that I had meant to order. I thought this was really nice of them. I think some of the smaller sellers with less powerful software might have a harder time determining that I had already bought that size.

Embroidery Library has a very nice thing where if you put a design in the cart you already bought, it prompts you to that. Here again, they must have powerful software to keep track of what everyone has bought!

I think it is also a little difficult to keep up with which designs you have where some digitizers sell their designs at their own web page and also at one or more collective websites, such as Stitchery Mall, or Secrets of Embroidery.

Thanks for letting us know :)

Can I be your friend?????:-)

3 comments

by crafter2243 27 May 2010

You are funny. You have to come and pick them up. Not too far to come to the Sacramento area.

by sewmom 27 May 2010

I'm on my way. Literally!

by crafter2243 27 May 2010

You are even funnier. Looking forward to meeting you. See you Saturday.

Thank you for going the extra mile. And thank you to Dainty Stitches for their kindness. You have some lucky friends.

thanks for asking now we know what the rules are. and great this site responded like this.

Wonderful news! It always pays to be open, upfront and honest with people. hugs n roses, Meganne

Thanks for letting us know the site. Good to give credit where credit is due

Hi Angie, glad you got it sorted out. Somebody is going to get some lovely gifts from your mistake. It is wonderful to hear, that you are a happy customer. Hugs Yvonne

That is good business for them when you can spread satisfied customer news. Kudos to you for asking.

Well done.
Helen

Well done Angie - it's always good to hear "good news stories".

Love and blessings Chris

1 images:[1]

Angie, this is great news - that Dainty Stitches would allow you to do this - that is so wonderful - there surely will be a very happy person receiving 17 sets of designs from you. WhooooHooo!

1 images:[1]