Check this one out
http://www.wilcom.com.au/PRODUCTS...
This should give you th link to be able to download the free package to alter formats. It is simple. Sorry I have no more information now as I am not at home and that is where al my info and laptop are. Ask for further help if needed
https://www.embroiderydesigns.com...
this is a free site,,, on the left hand side of the page at bottom click on Freebies, then you will see format convertion. You have to sign in to use it but it's very easy to use.