by hanna56 04 Sep 2010

Hi, does anybody know how it comes, that I can't download any design from amazing emb. after just buying the membership?

Is there any time I have to wait? at my account it says the membership is active, but if I try to download it says unavailable download, I have to buy the membership first.

Thanks in advance
Bärbel

2188

by hanna56 04 Sep 2010

Wow! It's working now, in fact it took some hours to activate.
I remember I read once that the membership of one of Ms veronikas sites is also activ for one of her other sites, was it cute alphabet and amazing emb? Cutie wasn't it I know. Adorable applique?
Can't figure it out. Do anybody remember the posting?

Thanks
Bärbel

2188
by hanna56 04 Sep 2010

Oh - still is not working.
I bought the membership from amazing and if I try to download it says membership active - that's strange.

Thanks for thinking with me
I hope I will get an answer to my mail to them soon.

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by sqdancer 04 Sep 2010

I am having the same trouble with Amazing and mine is a renewal so must be that it will take some time to be activated since it does show that my membership is Active...try again later ...

1 comment
hanna56 by hanna56 04 Sep 2010

Thanks, yes this was the reason

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by mary51 04 Sep 2010

YOu already of an answer, remember that Cute embroidery and Amzind Emb. are different membership, but if that is not the case make sure your memb. is active, if not send an e-mail. Hope that you could soleve your problem

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by 02kar Moderator 04 Sep 2010

Did you buy a membership from Amazing Embroidery? The Cute membership does not cover Amazing Embroidery. ThIt is a separate site and membership.

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