by gramsbear 28 Sep 2010
+20
Problem 1 is that when I go into Wizzard to scan a picture, it does not recognise that I have a printer/scanner. The little icon does not "Light up". How di I tell 4D that I have a Printer/scanner??? Anyone who has computer smarts, cause I don't!!!
Problem 2, is that when I shut down last night, my Dongle was working fine, today I tried to go into 4D and it says Error... Hasp is not found. It is in USB port and it has its little light on! I have no idea why the program cannot see it! Hahaha! Please help. Hugs, Judy
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by rachap 28 Sep 2010
+2
If you go to "My Computer" then click "Preload", next click your folder for 4D Embroidery. When it opens, scroll down to 4D.chm or 4DExtra.chm-whichever you have- open it you will get the instruction manual then look up dongle or troubleshooting, etc and it will give you all the things you need to do.
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