out. The presser foot is up and it says, "Warning Raise Presser Foot and needle Bar, then turn power on again #01

If the machine is new and still under warranty you may void the warranty if you fiddle with it too much. Just a thought. Margaret

I do not have a Janome--so I can not help you with your problem. Want to tell you welcome to "Cute" this is the greatest site on the IN. I hope you will enjoy it as much as the rest of us do. H&*

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Clean out the area entirely then like was mentioned hit the mode button and return the arm into the body then turn it off and unplug it! If the arm is loose and wobbly there is a srew that is hidden under a maching panel on the side you will have to have a very thin srew driver to pry the panel off then just a regular screw driver to tighten it.
You must have had one doosey of a nest to knock the arm loose but it does happen with both the 300 and the 350e.
I use a tear away on the bottom and vilene on the top with towels.
If none of these works then the other very nasty thing that happened is that when you got in a bind it jumped time. Another favorite of the 300e. It is a simple dealer fix.But still costly.

Welcome to our family. I am so sorry that this happened. Hopefully, it will be easy to fix.

Welcome to the CUTE family Mryna.

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Welcome to Cute. When embroidering towels etc. you have to use a water soluble stabiliser (WSS) on top of the design so the needle will not catch in the loops of the towel. This happened to my niece, and she kept breaking needles. Go to www.emblibrary.com then click on projects and you will get instructions on all different embroidering techniques. Margaret

Welcome Myrna, I don't have this machine, but I would suggest that if you have turned it off and let it rest a little then start back up, if it didn't correct the problem I would contact a dealer. Do you have a manual? Have you looked in the troubleshooter section? If you don't have a manual, you might be able to find one online at the Janome website. The link below is their learning center. Let us know if you get it fixed.

Welcome to Cuties where you will find some of the most wonderful ppl from all over the world.

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Welcome, you will find this a great site with very caring people....I have a Janome 350E and have had birdnest under the design but it has not caused a problem with the arm.....I so hope someone can help you....blessings Janet

Welcome to Cute, sorry cant help you with your problem.

I can only WELCOME YOU to cute....Hope it gets fixewd soon....loves deanna

The carriage should reset itself when you turn the machine off and on, try that. If it doesn't return to the machine you will have to have your dealer look at it.

Welcome to Cute, sorry I dont have the same machine but there will be someone along soon who will know about Janome. Hope you can solve your problem