by almag 02 Oct 2010

or is there somewhere on the Clipartoon site where I can find the set to download. I've purchased my first set there and the transaction went through perfectly. However, I haven't got the set downloaded yet. I've searched the site but can't find any downloading instructions.

I'm wondering if I should wait for a while, maybe even 24 hours.
AlmaG.

17214

by mops Moderator 02 Oct 2010

In their help-file they refer to an email they send you with download instructions and there is always the 'contact us' button in case you have questions or problems.

1 comment
almag by almag 02 Oct 2010

Thank you. The problem has been fixed. I did send them an email from the Help page and also from the Contact button..... then a bit later I received the email message with the download link. In future I'll wait a bit longer.
AlmaG.

145304