Has anyone had trouble downloading their order from Stitch Delight. Bought some to-day and am unable to DL them. Went to a forum on their site and I am not alone. Quite a few having trouble.

This is the last email from Daleen at Stitch Delight.

Friends, we are busy uploading all the zips to another server, seems the traffic for the server was just too much and that is the reason so many of you are having problems to download, please bear with us, you will receive download links shortly !!

Thanks for understanding.
Daleen
http:/ /www.stitchdelight.com

EastWitch2

1 comment

by mranderson 17 Oct 2010

Thanks. Once I knew I was not alone I could breathe a little easier. I have changed my e-mail and thought I may have stuffed something up with the computer.

I'm in the same boat but did receive an email from them that they are working on a solution and that everybody will get their designs. Once I know I'm not alone I can be very patient. Just not knowing is the worst part.

They have put up a post on their forum explaining what is happening. A lot of people downloading their OLD orders and clogging up the system.(Thats the way I read it anyway)

1 comment

by ansalu 17 Oct 2010

Yes because they close this site and move to stichdelight.net but you cannot dl your old orders from stichdelight.com there. I don't know why people wait so long to dl orders they paid for but maybe some had changed their machines and need now another format. So it is easier to dl the order again instead of changing all by yourself. I have my order and so I try to relax until the middle of the week ( and I'm not very a very patient person ;o).

I spent most of today looking at all the wonderful designs so far I have only put them into my wish list and will watch for when someone says they have managed to D/L...as I guess most of will be watching for the answer...sally

2 comments

by cherylgauteng 17 Oct 2010

This sale is only for 48hrs and I think that the time is up today. I think that they may be trying to send them out manually so keep an eye on your wish list. It may be that you will lost out on this.

by beatie58 17 Oct 2010

I have gone back and purchased from my wish list all good...thanks for the warning...Sally

Hello,
had a post about this and that some of us get an email from Daleen (owner of stitchdelight). I also tried it several time (alwys hope to find a litle hole to get through ;-) but no chnace at all. MAybe better luck after the weekend when they reached the webmaster.
I put on the link to that post :o)
Greetings, Bettina

I am sure that we will all get our orders. It may just take a little time. Hang in there !

They did send out an email asking everyone to be patient as it's just the 2 of them and they have over 3000 orders and emails. We'll get our designs it's just going to take a little while.

YOU ARE NOT ALONE

1 comment

by mranderson 17 Oct 2010

I thought this was possibly the problem. I am a patient person. Takes a bit to put me in a tail spin. Actually its good to see them busy, means they are making money. Thanks for your reply.