design other than one the fits the 4x4 hoop or the Giant Hoop-It-All (I haven't checked my Hat Hoop yet). Has anyone else ever experienced this problem? We checked all the switches, the carriage ribbon, and cleaned all the connections to no avail. I'm afraid it must be a problem stemming from the machine/mother board...which is a costly trip to the dealer I'd like to avoid if possible. Anybody have any similar problems to share ideas about? I'd sure appreciate it. ~Rita
4458
Sorry to hear you too have machine problems. I think there are some small sensors that 'read'which frame is in use. These can get damaged, it is something that happened to my friend and the dealer sorted it.
While it must be frustrating to only be able to sew some sizes you can sew in a limited way
1 comment
by msfancyvip
03 Nov 2010
It sure is frustrating. I have one design started in my 6x10 and the other projects need at least the 5x7 hoop. But you are absolutely right..I should be thankful it works at all! (insert sheepish grins) *4U ~Rita
115711"A possibility for failure to recognize the hoop properly is the switches in the arm are stuck or broken." quoted from Ann's ULT fix it page (link below).
While I personally know nothing about your machine I've referred to Ann's page many times for my Brother machine. And yanno, if I were you, I'd email Ann and see if she has any suggestions for you (her email addy is at the bottom of the page). :) xXx
www.annsultfixit.com
1 comment
by msfancyvip
03 Nov 2010
You are so right...her site was the second place I went, right after the online Brother tech told me I needed to take it in. Her site is GREAT for ULT users. They actually state that this is a known problem for the ULT. I give...I'm gong to take it in and pray that it doesn't cost me an arm and leg, LOL! Thanks for trying to assist me. ~Rita
4309I am so sorry. I wiish I could help, but I have a Babylock BMP. Can you call Brother directly to talk with a technician. The tech can probably tell you what it is.
1 comment
by msfancyvip
03 Nov 2010
I've already done that about 10 days ago when the 5x7...was just told to take it to a authorized Brother tech, that they would have to diagnose it. I just switched to my 6x10 frame...until now, LOL! I read online at Ann the Gran that it is a common problem...but I've had this machine for 10yrs without a lick of trouble...Guess that being said I shouldn't complain!!! ~Rita
169064Thanks for he suggestion, but sadly we tried all that, even cleaning the connectors on both the arm and the machine...No Luck! I'm totally bummed. Just checked my Hoop-It-All Hat hoop and that doesn't work either. I was right in the middle of a project ofcourse....law of averages...seems Murphy's been following me around recently!!! ~Rita
4458Sorry to hear this Rita and I hope cleaning it up as suggested helps *2U
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