by drcindyl 14 Nov 2010

You can't see me now, but I am smiling big time!

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by kttyhwk4 14 Nov 2010

Glad you had such a happy outcome.

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by merlef 14 Nov 2010

hi i am in india and they do it for approx 5$. It comes included in the service charge of 5$. All the same as I have many designs i also put them onthe Ext hard drive and also pen drives. U should give the ext hard drive a try. - its worth the cost

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by deborrahr 14 Nov 2010

I am glad for your good luck. I know how you feel My computer also crashed week before last. I lost
everything, but I have a external hard drive and
most all my designs are on it. I also had downloaded to ubs sticks. The external hard drive was a good purchase, I am so glad I had one. If you
don't have one buy one. It has save me money and heart ache.

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by rosannacaria 14 Nov 2010

auguri che tutto vada ok

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by 02kar Moderator 14 Nov 2010

I am glad that it will be a good ending for you.

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by stitchship 14 Nov 2010

I am happy for you! I know they charge a lot for recovery, of lost data. I hope they can recover all your data. Let us know how it turns out!

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by grandmamek 14 Nov 2010

That is great!! It sounds as though Western Digital really stood behind their warrenty.

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by bevgrift 14 Nov 2010

Now be sure to do regular Back-Ups because you might not be so lucky. 3cheers for Western Digital!
Now go back to being busy embroidering !
Fom Bev

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by capoodle 14 Nov 2010

I know that smile as It was the same smile I had when my "lemon" computer finally got replaced just short of the warranty ending. It's wonderful to have a good outcome. Did you have to buy the new hard drive and how did you get Western Digital to extract your files for free?

1 comment
drcindyl by drcindyl 14 Nov 2010

They gave me a new external hard drive with the files placed on it. My failed hard drive was out of warranty. As some fate of luck, I met employees of western digital at a doctors office waiting room and they gave me the phone number of the executives. Strange twist of fate, just as I was resolved to lose my designs.

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