hi i am in india and they do it for approx 5$. It comes included in the service charge of 5$. All the same as I have many designs i also put them onthe Ext hard drive and also pen drives. U should give the ext hard drive a try. - its worth the cost
I am glad for your good luck. I know how you feel My computer also crashed week before last. I lost
everything, but I have a external hard drive and
most all my designs are on it. I also had downloaded to ubs sticks. The external hard drive was a good purchase, I am so glad I had one. If you
don't have one buy one. It has save me money and heart ache.
I am happy for you! I know they charge a lot for recovery, of lost data. I hope they can recover all your data. Let us know how it turns out!
That is great!! It sounds as though Western Digital really stood behind their warrenty.
Now be sure to do regular Back-Ups because you might not be so lucky. 3cheers for Western Digital!
Now go back to being busy embroidering !
Fom Bev
I know that smile as It was the same smile I had when my "lemon" computer finally got replaced just short of the warranty ending. It's wonderful to have a good outcome. Did you have to buy the new hard drive and how did you get Western Digital to extract your files for free?
They gave me a new external hard drive with the files placed on it. My failed hard drive was out of warranty. As some fate of luck, I met employees of western digital at a doctors office waiting room and they gave me the phone number of the executives. Strange twist of fate, just as I was resolved to lose my designs.