It defaults and says it is not working and end now... even just to pull up a design and print it will not do that...does anyone have suggestions as to how to rectify this... should I perhaps backup all My Designs folder and uninstall and reinstall....or should I just try to restore to an earlier date....or perhaps I have a virus hope not...but have taken computer to doctor and he has run program fix has not helped...anyone please....HELP.....HELP....any suggestion will be gratefully received.... right on Christmas an orders I do not need this...Sally
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when mine did that it had dust in it & i blew it out with my hubbys air pressure & it works fine now LOl
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360644I would un install and than re-install. Expect that will fix it. Good luck!
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by beatie58
14 Dec 2010
thanks I will do that It has happened before but not the print side so software must be really confused....
57801I have 3D and have had to reinstall due to software errors. In theory you can leave My Designs as it will not be effected by un- and re-installing, but I moved the folder out of Program files to a Data file. Reinstalling solved my problems.
I wish you good luck, it always happens at an inconvenient time!
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by beatie58
14 Dec 2010
Thank you I would be so lost without it and I cannot afford to buy more software...I know how this one works and find it great... Thank you so much will try this. I will move my file too just incase....Hugs Sally
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