by patsy28 02 Jan 2011

about 10,000 or so stitches it will stall and mess up the bobbin case. A new bobbin case is a temporary fix but it is costing me a fortune in bobbin cases and repair bills. (Not to mention an 83 mile one way trip.)

9888

by mad14kt 02 Jan 2011

So sorry to hear that you are having this repeated problem with your machine. I pray that everything gets solved so you can enjoy your hobby in 2011! Much HUGS *2U

63126
by keeponsewing 02 Jan 2011

Patsy. Something doesn't sound right. I agree with the others. Contact Brother... I don't know if the 700's have this, but my 1500 has two bobbin cases, one for sewing and one for embroidery. Does yours have that also?

1 comment
patsy28 by patsy28 03 Jan 2011

Mine only has one. This machine only embroiders

36693
by mops Moderator 02 Jan 2011

I would write a letter to Brother and add copies of the repair bills which would show what work has been done again and again. Send a copy to your repairman. There should be a solution to this problem.

145302
by kttyhwk4 02 Jan 2011

I agree with sewdoctor. Do contact Brother as you may have a defective machine that needs to be replaced, hopefully it's still under warranty.

20661
by nanniesara 02 Jan 2011

I agree with sewdoctor, contact Brother it should not be doing that. good luck. Call them they have a toll free # or contact them by email and they should be able to help. Hope you get it fixed soon. let us know what you find out. Sara

2 comments
patsy28 by patsy28 02 Jan 2011

Thanks for all the good advice. You "cuties" always come through for us inexperienced embroideryers. (not sure if that's a word) I will contact brother. I know there is a solution to my problem!

nanniesara by nanniesara 02 Jan 2011

Good deal, they will surely have an answer for you we just pray that it is the right one. Keep us up to date on it please!

10191
by sewdoctor 02 Jan 2011

I would contact Brother....it doesn't sound right to me. The very least, I think I would find a new repair person...you shouldn't have to keep replacing bobbin cases. There must be something else wrong with it.

1 comment
relaxsew by relaxsew 02 Jan 2011

I agree with you.

40397