I LOVE good customer service! Congrats Reen! I'll make a point to look over your site. If your customers are important to you than that's where I want to shop! Great job!
Meri
I have only read good things about Reen in the several years I have been browsing websites pertaining to machine embroidery. I love her website and her quality designs! Sounds like Reen adds a new dimension to "customer service"!
Angel
Yes she sure does..she is committed to excellence!! I love her creativity..*4u
Thankyou for sharing this. It's so good to know a designer who's work is good (haven't we all had some terible digitizations that 'don't quite stitch out').
Ihave always like the Emb. Garden designs and would now purchase with confidence.
PS Hope you friend was pleased with the results.
Yes I have had some bad results with a couple sites..I won't return..I usually can tell by the way a website is set up and always look for feedback on them..*4u..and my friend was absolutely amazed and very happy with her doo-ty bag...I also made these for a diaper bag and omitted the wording all together..and used small cute prints suitable for baby..
I want to agree with you whole heartedly. After sending Reen another email today, I had a reply in no time. Thank you Reen. You are a star
Really nice to share great service - love the bag (may have to ask the owner to post the plural version for sale on her site too - my friend has two furry friends - dachshunds just like the owner of the site has - and I think she would really like something like this).
Wonderful to hear about excellent customer service!
Too many times we are quick to run our mouth when service is lousy..It would be more effective and constructive if we give more attention to those who provide outstanding service rather than waste our time on the bad ones..These are the establishments I will frequent!
If only everyone gave such good service! The stores wonder why people are going to the Internet to purchase things. Could it be the local stores don't remember what "service" means? Way to do Reen!!
You are soooo right...I work one on one with customers..(I work in a Deli) and so many times customers have commented on my service to them..they say it's such a delight to be greeted with a smile, good morning, and how can I help you..hmmm just plain commen courtesy and manners that we are all taught growing up..lol..well I guess times are changing huh...*
Exuse my typo in the title..it should read: Accolades to Reen @ Embroidery Garden..
Thanks Shirlene..My friend was impressed with the service Reen provided enabling me to make this bag for her..