WHY CAN I NOT ''DOWNLOAD'' THE FILE I CHOOSE RE ''FREE'' I TRIED ALL THE DOWNLOAD FILES SHOWN BUT DOES NOT WORK ON ANY OF THEM PLESE HELP

Welcome. Don't hesitate to ask for more info if you are still having trouble

Welcome Judy. You will love it here. Sarah.

I really can not help you because I am a seasoned embroiderer and even had my own craft store at one time. I have been collecting designs for as long as I can remember and NEVER before have had as hard a time as I have now! I use PES but some yrs back I discovered I could download all of the HUS designs and they would convert on my desktop back to PES with my SmartSizer program. I can also download DST but none of the colors are even close to right on DST. It too will convert on my Smart Sizer. About a year ago, I upgraded my SmartSizer to S.S. Gold. Since then, everything is tempermental! One of our Cuties has a web site with wonderful free designs and I have never been able to download a single thing from her site. She uses PES. When she was giving all of her free designs on Cute, I could get them but not from her site. That tells me that it has to be the way they are set up and delivered(or not delivered)heehee. If you can get a straight answer from anyone that will fix your problem please let me know. By the way, I bought one of the 1st, if not the 1st, embroidery machine that came out a long time ago. I should know everything about all 3 of my machines inside and out but they still continue to surprise me. My son has his own personal computer business designing web sites and repairs and programs others computers and he does not have a clue as to why it will download from one site and not the other when they are in PES. Most of the ones here on Cute do very well but there are a few of the digitizers whose designs will not download for me in any format. It is not just here but everywhere with me. I have been on sewforum since right after I started with my 1st machine and There are digitizers there that will not download in my format or in the DST, SEW, or HUS for me. On the other hand, I have never had one of this sites owners designs that I could not download. Veronika seems to make everything easy for us. She has 5 sites that I know about and I have never had any trouble with any of them with her designs. You might want to check with the Dealer that you brought your machine from and see if he/she has any ideas about what you could to to dowlaod the designs. I did many yrs ago when I discovered how many different formats the Machine Companies were using for their machines and that was the reason for me getting the SmartSizer, then upgrading to S.S.Gold. It will convert most of the formats. Good Luck!!! Welcome to Cute. I do hope you work things out with your computer so you can start getting the designs. I am sure there is an explaination and if your are not satisfied with the answer you get from your machine dealer, call and ask other dealers. We do have some very smart members that might be able to steer you in the right direction. Meganne would be a great one to ask. She is a digitizer and also has alot of knowledge about the computer. Just don't give up. I am sure someone can help you, just not me! I am a dunce when it comes to computers! Linda

judy, welcome to the CUTE family. *4U shirlene

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Judy I see you're new to Cute...Welcome. So glad to have you join us in the best site on the internet. You can learn a lot here as well as make new friends.

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Are you talking about the ones in Designs by Cuties?
or the free design from Miss Veronika?
In designs by cuties, you must click on your format. then you should get it.
If you mean the free designs from Miss Veronika, you choose your format, and it goes to another window, where you click on your format again.

What file type does your machine use? Sometimes your computer will have security settings which will prohibit you from downloading. Check your settings.

I am assuming that you are talking about the free ones. Start on the Home Page, click on the free design which will bring you to a new page. It will be on the left side. The others you see are not available for downloading unless you buy a membership which I think is a bargain. Everything would be available to you, plus anything new in the next 6 month. Good luck

1 comment

by lflanders 04 Feb 2011

Yes! The membership is a great bargin. I had not even realized how much of a bargin it was until a very nice someone purchased a membership for me and I have been hooked since then. I was very excited and pleased to have received the first membership as a gift as soon as I found out just how great it was. I had seen the designs but until you start downloading a design, you can not tell what you are really getting. Maybe one day I will try and do the same thing for another person. I have to spend very wisely on everything because I am on a fixed income so was reluctant to buy a membership until I actually saw what a bargin it was. There are alot of very nice people right here on Cute! It has gotten to the point with my health that I can not stay on the computer like I did at one time because my legs swell so bad that I do have to go and lie down and prop them up like I was told to do after my horrible surgery 7 yrs ago. I still do not do the 15 minutes every hour but It is getting closer and closer to that amout of time with them elavated. Actually my right leg has given me alot of trouble and heartache for the last several months. I am in the process of finding another specialist in the wound care field to take over the weeklt trips. I just changed health care providers in January and have not gotten this new "stuff" worked out yet. This company has its own list of Dr's and hospitals that you can use as well as denist and opticians. My son has been dressing my leg for a few weeks now until I can find the right Dr's. I need to find one close to my house that specializes in wound care and I will have to go through the insurance list and call until I can find the right one. I have been in so much pain with it for the last few months that it is disrupting my normal schedule of things. I got dressed and went to the store to buy groceries yesterday and ended up getting bread and 5 cans of tomatoes and veggies to make a pot of soup with and came back home. I was hurting too bad to continue with the monthly grocery buying. It was raining and cold!!!!! and I had no one to help me unload the car and get up the steps with the groceries. I decided it was best to just head home!