did you ever get this figured out? I bet you hadn't signed up or signed in .... how do I know this .....?
Hello Judy. Did you sign on for Cute, it is free. After you join and sign in, you should not have problems. Hope this helps a little.
Welcome to Cute, the best site ever.
I am sure some one else will come up with help if mine does not work.
Hugs and God bless. ttt.
Marietta
Do you have the software to download and save designs to? If so, use only the format for your software. Hope this helps.
I AM NEW TO THIS COMPUTER AGE SO I AM NOT SURE IF I HAVE THE ''SOFTWARE'' TO DOWNLOAD AND SAVE DESIGNS-I GUESS I WILL JUST HAVE TO KEEP CLKG AWAY TILL I FIGURE IT OUT-THANKS FOR YOUR HELP AND MAYBE A LIGHTBULB WILL GO OFF IN MY BRAIN TO FIGURE THIS OUT.