Pull the A out of the folder and put it back on your desktop.....Make another and name it a#2 or new A, anything but rename it! I have had this happen with the A on several alphas and My son pulled the a out and renamed it and it was plain and clear. The A was supperimposed witn the B and then the C and so on. Make sure you discard the bad one if this works!!!! I went through this with another Cutie and it also worked for them. Good Luck, Linda
Linda, not sure I can put the one initial on the desktop but will try, usually save the design right to named folder. Thanks for the suggestion.
I did it and it worked -- you're a genious!!! Would have never thought of doing that. Great tip!! Thanks so very much.
Go to stitch Fun and see if Sonia's new lily of valley is the same.
It is different and will start collecting it. Will try what Linda has suggested and see if it works.
Thanks!
Sounds like you got a bad download. Ask and I bet they'll replace it if you bought it.
Where did you get it? Maybe they will replace this one. I would try another one to see if it's ok
From Cute Embroidery... This is the best site- first time I have had any problem,. that's why I am so surprised.